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Thursday, December 9, 2010

Customer serivce book is done and available on Amazon!

I finally finished the customer service book for I.T. people and it's available on Amazon.  I've submitted the files for Search-Inside-the-Book, which usually takes about two weeks to appear.  Next comes the PR stuff which will probably have to wait until after the holidays.  That makes three book releases in the past four months!

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